Dunelm

Note: The owner or a representative of this business has not yet completed the verification process

4.1

( 8 reviews )

Home Cleaning, Plumbing, HVAC Services

Closed 09:00 AM - 08:00 PM See Hours

Turner Rise Retail Park, Petrolea Cl, Colchester CO4 5TU, United Kingdom +44 1206-577-722.0

Dunelm is a well-known brand that specializes in home furnishings and decoration. With a reputation for offering quality products and a diverse range of options, Dunelm has become a popular choice for customers looking to enhance their living spaces. The brand prides itself on providing stylish and affordable solutions for every room in the home, from bedroom to bathroom to living room. Whether it's curtains, bedding, cushions, or other accessories, Dunelm offers a wide selection to suit different tastes and preferences. With over a thousand positive reviews, Dunelm has proven to be a trusted and reliable brand in the industry. With a commitment to customer satisfaction, Dunelm aims to create an enjoyable shopping experience for everyone.

Reviews

4.1/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Carson mason

March 22, 2024

Not the best experience of the store today. The floor supervisor ( Natalie) certainly could do with further training on her customer service with a problem that I had, however a checkout member of staff (Crissie) was lovely and understanding. Visited the coffee shop to unwind, and I must say the coffee and scone was lovely. I then used the ladies customer toilets and the cubicle that I went in had used sanitary towels overflowing out of the bin. Such a nice shop that’s had a lovely refit being let down by some staff and cleanliness.

Chrismi 26

March 22, 2024

Alice helped two distressed customers (ourselves) with information on curtains, the varieties, and poles/tracks. She really did come to our aid when we would have walked out of the store because we weren’t able to decide on colours and the sizes weren’t perfect fits. She displayed a lot of patience and is able to explain herself so clearly, putting us at ease and ultimately saving the transaction we made. Not so much a store review, but one which hopefully gets back to her management team. Store in itself would receive four stars.

Norma david

March 22, 2024

Waited 30minutes this lunchtime. I ordered a tuna melt panini. Never seen such a pitiful amount of tuna. I ordered a bowl of soup and roll. I was expecting a hard roll, what I got was a burger roll.. Will not set foot in the cafe again ever.

Ashley gibson

March 22, 2024

The store was recently renovated to add an upper floor and expanded cafe. It's made all the difference! Everything is now much easier to find, the floor plan is easier to navigate and facilities are accessible and more inclusive. Staff are friendly and helpful and always give you a happy welcome. The best bit of all is the in-store café. We now visit just for this! Nice little menu of tasty treats, reasonably priced. Staff are really nice, very helpful, assist with information and carrying trays etc. The café is clean and pleasantly lit. The seating is thoughtfully arranged. Great place for a cuppa and a natter or to have lunch with children, friends ... Love that they're trying to make it a free community space too, for book clubs, choirs.... The café gets busy but the staff stay efficient and cheerful. This review gets extra stars for them!

Jennifer williams

March 22, 2024

Visited this store yesterday afternoon for the first time. Wow...My sister and I were impressed with the welcoming staff. Big shout out to Olivia - So helpful in every way. She's a credit to your company. You are very lucky to have her - We made several purchases between us and will be back. It's a 10 from me 👍 - Myra Moss

Stacy holloway

March 22, 2024

If you are kitting out a home like into a new home or you are refreshing a home , this the place to come got everything covered. If you fancy a coffee or food there’s a outlet upstairs in a clean environment. Friendly staff to help out .

Aiden stewart

March 22, 2024

Good stuff, you can find whatever you want for your house

Aileen chu

March 22, 2024

This shop has improved a lot following its refurbishment. It's got interesting stock and is a pleasant place to be. Things are good quality and not too expensive.